Scan Not Running

What This Means 
 This issue occurs when the Steel Security scan does not run or does not produce results when expected. 
 
 Common Symptoms 
 
 the scan page loads but no results appear 
 the scan does not start automatically 
 findings are not updated 
 the scan appears to hang or stall 
 
 
 Possible Causes 
 This issue may be caused by: 
 
 JavaScript errors in the browser 
 server timeouts or resource limits 
 plugin conflicts 
 incomplete installation or configuration 
 
 
 How to Fix It 
 Try the following steps: 
 1. Refresh the Page 
 
 reload the scan page 
 ensure the scan is triggered properly 
 
 
 2. Check Browser Console 
 
 open developer tools 
 look for JavaScript errors 
 resolve any visible issues 
 
 
 3. Disable Other Plugins 
 
 temporarily disable other plugins 
 check if the scan runs correctly 
 re-enable plugins one at a time 
 
 
 4. Check Server Limits 
 
 ensure your server has sufficient resources 
 review timeout settings 
 check PHP error logs 
 
 
 5. Verify Installation 
 
 confirm Steel Security is installed and activated correctly 
 ensure all required components are present 
 
 
 What to Expect After Fixing 
 After resolving the issue: 
 
 the scan should run automatically when the page loads 
 findings should be generated and displayed 
 results should reflect the current state of your site 
 
 
 When to Seek Help 
 If the issue persists: 
 
 gather error messages or logs 
 note recent changes to your site 
 contact support with details 
 
 
 Related 
 
 Understanding Scan Findings 
 Reviewing Findings